I would like to give two thumbs up to Michelle.  She was very helpful and showed a sincere concern for my needs.  She deserves some recognition because she is AWESOME!

I have worked with multiple suppliers and distributors in the course of my disease but none compare to the help and guidance I received from Jack and April at Pumps It. By the time I got to Pumps It I had been waiting months to get my new pump system. Jack checked on me every step of the way and answered my questions no matter how many times I asked the same thing. April was so kind and genuine. She gave me so many resources, was very quick to answer and help, and very understanding. I have loved working with your team and appreciate them greatly! 

It can be frustrating to deal with medical suppliers. I switched over to Pumps It from another supplier and I am having a much better experience. They are friendly and ship quickly.

April Hawkins was incredibly helpful and kind.  I greatly appreciate her efforts and her quick response to my order.  She answered most of my questions before I even asked.  She knows her stuff!  Thank you April!

Very friendly and helpful. I was unable to order my supplies at the time I ordered my Dexcom transmitter. So I was asked if I wanted her to put my order in my order when available and I received a text on that day with shipping information.

Thank you so much for all your help April! I cant thank you enough your kindness and walking me through the process ordering and getting supplies. It’s always stressful to start a new medical device and your always ready with kind words and a helping hand. From the first time we spoke you have been so friendly, upbeat, and on top things. Your always quick to respond to questions & concerns, and you go above & beyond to help. Being new to using the pump your help has been so appreciated. It’s made my switch over much more comfortable. Thank you from the bottom of my heart for your excellent customer service.

Good morning,  Pumps It is an excellent organization they were prompt in getting in touch with me and answered all my questions. They worked with me in a very professional and comforting way to reassure me of the tester. April Hawkins and Mark were and are still excellent at their jobs and in supporting me with any questions.

April Hawkins was great in walking me through the process of getting the product, answering my questions about what I did and did not need. And how to use the product.

April – Thank you so much for your help and reaching out to me late in the day. I received my equipment today and the process couldn’t have been easier for  me. I really appreciate the extra effort you spent helping me with questions!  Thanks.

So far my experience has been wonderful with Pumps It, Inc and especially April! Everything was done on my behalf so I didn’t have to go back and forth with involved parties (doctor, insurance, etc.) but I was kept up to date at every stage. Everything about the device was explained thoroughly and additional videos and documentation supplied. April made the whole process very easy and I would recommend the company!