What our Patients Say

  • “Tiffany,  Thank you so much for the help this afternoon. I feel like you roll out the red carpet for me, and I really appreciate everything you do. I had a provider in my office send e-scripts to the pharmacy, so I’m hoping that they were able to process it this afternoon. I’m telling you, I’m addicted to this Dexcom!”  Thanks again, D W

    - D W
  • “I cannot tell you how impressed L I and I are with you, your so organized , when asked about an issue you act on it in such a professional manner. Compared with our last Dexcom health provider I always felt a storm approaching, you on the other hand are a breath of fresh air and I thank you so much for making this process so easy.”

    - L.I.
  • “April,  Thank you so much for going the extra mile with me today!  I am known by family, friends, and colleagues for asking a lot of questions and now you, too, can attest to this proclivity of mine.  Thanks again for your patience, insights, and incredibly thorough answers.”

    - K E
  • Hi Ms. Griffin,  As ever, thank you for taking such good care of me!  I hope your holidays are great.

    - E H
  • We had a patient of Jackie’s that spoke with Roman and told him how much of a help Jackie has been.  “She has made her a priority and really appreciates all of Jackie’s hard work in getting her supplies to her.”  She wanted to pass this along to her supervisor to let us know how great Jackie is.

    - T B
  • Thank you thank you thank you!  I appreciate you going above and beyond for me to get my supplies.  Fingers crossed I can get everything and make it as smooth as possible!  I appreciate your continued help!

    - I H
  • Robin,  I appreciate all your help on my order.  Since you know me now J I will always request you.  Have a good day

    - P H
  • “I own a Service Driven Company.  I appreciate Great Service and expect and demand it from my people!!!  I have done business with Pumps It for many years.  The Service has been Zero for all of the past.  I stayed with Pumps It because I had Sharon dealing with them.  Your involvement has been tremendous and the sole reason I will stay with Pumps It.  Please forward this email to your Boss and the owner of Pumps It.  I would be Happy to verbally confirm my opinion with them.”

    - B V
  • “I am writing this review regarding April Hawkins. She was so helpful and knowledgeable. She called me several times regarding the status of my order. She was compassionate and kind. I feel April is an asset to your company. “

    - J. P.
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Pumps It News


(from Prevention) Butterflied Turkey with Herb Gravy No Thanksgiving table is complete without an herb-roasted turkey. This recipe calls for garlic, fresh thyme, parsley, sage, and reduced-sodium chicken broth, which add flavor and depth. Just be sure to remove the skin from the turkey to cut back on fat and cholesterol. Herb Gravy Recipe Ingredients … Continue reading “DIABETIC THANKSGIVING RECIPES”

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Please be aware that there may be delays in shipping due to the increased number of packages being shipped this time of  year through UPS, FedEx and USPS. Make sure to place your orders, and reorders, as early as your insurance company will allow.  Your Pumps It Customer Service Professional will know what those limits are.

Thank you and please stay safe!

– The Pumps It Team


Dear Patient,

As we continue to navigate the healthcare concerns regarding the ongoing COVID-19 pandemic we are still experiencing an incredible increase in call volume.

First and foremost, our priority is to provide excellent customer service, while ensuring the safety of our employees. As our teams continue to operate from home, we ask for your patience as we are working hard to return each and every call as quickly as possible in the order they are received.

Now more than ever, we are committed to helping you Live Life Your Way and are thankful you continue to trust us.

– The Pumps It Team

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