What our Patients Say

  • Robyn, I just want to say thank you.
    I greatly appreciate the way you handle my orders.

    - D S
  • Thank you Jimi!! You’re the Best!!

    - G B
  • Jimi, Thank you Jimi!  You are the BEST!??

    - G B
  • I want to tell you how great and helpful Mark has been.  He has helped me in getting things worked out with my husband’s insurance and CareMark. I so enjoy working with Mark.  He is always pleasant to work with.  Kudos to your department.

    - S C
  • I just wanted to send a shout out to Mark in the pharmacy for outstanding customer service.  He went above and beyond to help my family problem solve a change that occurred in a prescription.  His efforts saved me countless phone calls, time, and money.  Thank you to him and all the members of the Pumps It Team.

    - A H
  • Dear Donna, I just wanted to say thank for all the help. It took us almost a month and two weeks too get the dexcom approve and sent too me. I wish that I could let your supervisor know how much you supported and helped me get the device I need to my diabetes at anytime.

    - J S
  • Hi April, I just wanted to take a minute to really thank you for the exceptional customer service you gave me in helping me to get the Dexcom! The insurance I have is pretty confusing to me – and at one point in this process, I was so stuck and confused, I just wanted to cry and considered giving up – but I was overwhelmingly encouraged by the texts you sent me – specifically the ones where you offered to call my PCP (I’d been copying and pasting messages back and forth between you two, and still felt like I’d ended up stuck), and the text where you said we’d get through this together! That just meant the world to me! 

    - C W
  • Tiffany, thank you so much for helping me figure out the details of my order.  I truly appreciate all the work you put in to helping me so much this week!  You are awesome.

    - V S
  • Another CSR took a call from a patient who told her Liz G. is very nice, great to work with.

    - S O
  • Jackie, Thank you very much!!! I don’t have the words to thank you!! You saved my life!!

    - G C
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Pumps It News


(from Prevention) Butterflied Turkey with Herb Gravy No Thanksgiving table is complete without an herb-roasted turkey. This recipe calls for garlic, fresh thyme, parsley, sage, and reduced-sodium chicken broth, which add flavor and depth. Just be sure to remove the skin from the turkey to cut back on fat and cholesterol. Herb Gravy Recipe Ingredients … Continue reading “DIABETIC THANKSGIVING RECIPES”

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We wish all our customers the very best in the new year and we are here to serve you.

– The Pumps It Team


In the new year we continue to navigate the healthcare concerns regarding the ongoing COVID-19 pandemic we are still experiencing an incredible increase in call volume. First and foremost, our priority is to provide excellent customer service, while ensuring the safety of our employees. As our teams continue to operate from home, we ask for your patience as we are working hard to return each and every call as quickly as possible in the order they are received. Pumps It now has options for you to order the supplies you need:

Now more than ever, we are committed to helping you Live Life Your Way and are thankful you continue to trust us.

– The Pumps It Team

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